itSM Mentor Store

Welcome to the itSM Solutions Store

itSM Solutions LLC is an accredited content development company specializing in the development of self paced video training solutions for Information Technology (IT), Cybersecurity and Business Skills certification.

Its video training brands include - itSM Mentor, NISTCSF.COM, TECHFORCE USA and elearn Africa.

To purchase a Video Training Membership or Certification Exam Kit with a Credit Card or Purchase Order please follow the steps listed below:

1. Select the product catagory you want from the navigation bar on the left
2. Select the product you wish to purchase and add it to the cart
3. Sign in to the shopping cart or register as a new client
4. Select the payment type you wish to use at the bottom of the shopping cart
5. Proceed to checkout or continue shopping.
6. Please allow 1 Business Day to receive your Login Credentials.
7. Please contact if you need assistance

ITIL, RESILIA and Cobit 5 exam vouchers can be purchased below. Students have the option to take their exam from their PC using a web cam to connect to an online proctor (OLP) or at a local testing testing center (OLS). All other exams can be purchased from their respective vendors.

Online proctor web cam information for ITIL and RESILIA exams can be found at

Testing center locations can be found at

Certification exam vouchers  can be used to take any of the exam below online using your web cam to connect to a remote proctor who will monitor and trecord the session. Feel free to reach out to if you have any questions or are interested in taking the exam at a testing center

Exam Paperwork Requirements
ITIL Foundation - None
ITIL Practitioner - ITIL Foundation
ITIL Lifecycle or Capability Intermediate Classes - Foundation certificate + a certificate of completion from an accredited training organization (ATO) must be presented to prior to the issuance of the exam voucher:

RESILIA Foundation - None
RESILIA Practitioner - RESILIA Foundation